RESERVATION POLICIES

 

ARTICLE 1 : RATES

Rates are indicated on the site in Euros (written €) per room and per night and include VAT, for a specific date and number of persons. The city tax (€1.0 per day per person, children below 13 being tax-exempt) is not included in the displayed prices. The additional expenses such as extra person, flower bouquet or minibar are billed separately. It is your responsibility to double check the total amount requested for your booking before you confirm and/or pay.

 

ARTICLE 2 : RESERVATION AND MEANS OF PAYMENT

By surfing on our site www.gavarni.com you are booking directly with us. Our hotel uses a real time reservation system updated daily. Thus, once you’ve completed your booking, you will receive a e-mail of confirmation, your booking being automatically registered. Once at the hotel you can pay by Visa, Mastercard, American Express. For any other type please do ask us before reserving to make sure we accept your card. Please note that our online reservation system does only accept Visa, Mastercard and American Express cards. When filling in the credit card information, please be assured that all data are encrypted and secured. You can make sure you are in a secure zone by checking the url which will show an “s” after the http as follows : https://

 

ARTICLE 3 : BOOKING GUARANTEE

Your reservation is confirmed as soon as you have filled in all requested fields including the credit card information and as soon as you have received an e-mail of confirmation. This confirmation guarantees your booking whatever your time of arrival will be. Nevertheless we ask you to kindly advise us whenever you expect to arrive after 8pm.

 

ARTICLE 4 : CHANGE IN RESERVATION

Any change in a booking made on our website must be done directly with us, either by telephone: +33 2 41 88 41 62, by fax : +33 2 41 20 95 19 or by e-mail : hotelsaintjulien@wanadoo.fr This change will only be valid after receiving a change confirmation from us. Whenever a change concerns the arrival date, it has to be made at least 48 hrs before the original date of arrival (Angers time, noon). See article 5 for more details

CANCELLATION POLICIES

 

ARTICLE 5 : CANCELLATION RULES

Any cancellation has to be made at least 48 hrs before the arrival date. Same about a delayed arrival and an advanced departure (meaning once you’re already at the hotel and you want to leave earlier than planned). A cancellation, a delayed arrival or an advanced departure made than 48 hrs before the original date of arrival will result in a one-night-value penalty that will be charged on your credit card, except in case of force majeure (example : transportation strike). Please note that some of our promos, packages or special offers are subject to specific cancellation rules. Whenever it is the case these will be clearly written on the special offer description.